Frequently Asked Questions

Do you make custom products with my photos or designs?

Yes! We customize t-shirts, mugs and more with your own design, photo, name, or phrase. Just upload your file or send us a message!

How long does it take to receive my order?

Our processing time is usually 1-2 business days, plus shipping time depending on your location. You’ll receive a tracking number once it ships.

Can I cancel or change my order after placing it?

Because our items are made to order, we do not allow cancellations 

Do you ship internationally?

Yes, we do! International shipping rates and delivery times vary depending on your location.

What if my item arrives incorrect?

We’re so sorry! Please contact us within 3 days of delivery with photos, and we’ll make it right with a replacement or refund.

What sizes do your shirts come in?

Most of our shirts range from XS to 2XL. Size charts are available on each product page.

What materials are your shirts and mugs made from?

Our t-shirts are made from high-quality cotton blends. Mugs are ceramic and dishwasher safe unless otherwise noted.

Do you offer bulk or wholesale orders?

Yes! Contact us for custom quotes on bulk or wholesale orders — perfect for events, teams, or gifts.

How do I care for my personalized items?

Wash apparel inside out with cold water and mild detergent. Avoid ironing directly over the design. Mugs are dishwasher and microwave safe unless stated otherwise.